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Versatile Jackets co. ("Versatile", "Versatile Jackets", “we” or “us”) is committed to providing quality services to you at www.versatilejackets.com (the "Site") and this policy outlines our ongoing obligations to you in respect of how we collect, use, and share information that we gather about users of our site.
Your use of our Site is subject to our terms and conditions. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement. This Policy may change from time to time (see Changes to this Policy). Your continued use of our Site after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. We also collect any other information that you choose to provide us through our Site (e.g. contents of messages, orders or designs you send or create on our Site).
This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website versatilejackets.com, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or policy of authorized third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will be used by us only:
Information we collect
Information is collected directly from you or through the use of our Site and from third parties. We may combine all of the information we collect about you from these various sources.
Information we collect directly from you.
Depending on how you use our Site, you may provide us with certain information that can identify you as an individual, such as your name, email address, phone number, credit or debit card information, and shipping or billing address (collectively, "Personal Information"). We will also collect any other information that you choose to provide to us through our Site (e.g. contents of messages you send to us through our Site).
Content that you provide.
You may upload graphics, photos or other materials to the Site ("Content"). If you post Content on our Site, the Content (e.g. jacket designs), as well as other information (e.g. user name, your name, design name, order name, and instructions), may be available to all visitors to our Site, and we cannot prevent such Content or information from being used in a manner that may violate this Policy, our User Agreement, the law, or your personal privacy.
Information we collect about you from third parties.
We may collect information about you from third parties. For example, we may collect demographic information from public sources and from third-party data and analytics companies. In addition, we may collect information about you from other Versatile Jackets users (e.g. if one user invites you to join a project or order).
Information we collect automatically through your use of our Site.
We may automatically collect information about your use of our Site and your orders, including but not limited to your Internet protocol (“IP”) address, the type of web browser you are using, the website that led you to our Site, the website you visit after leaving our Site, the pages you view on our Site, the dates and times you access our Site, and information about any orders you place, such as your order identification number, items ordered, and the cost of your order.
How we use your information
Versatile Jackets may use your information, including Personal Information and/or content, for the following purposes:
Providing our services.
To facilitate your orders and administer your account; to respond to your questions or requests; to provide you with news or other information we think may interest you; to communicate with you about your account, orders or use of our Site or for other informational purposes; to improve our services; and for other account or customer support-related purposes. Please note that we use your email address to save and identify your products designs on our Site.
Marketing and advertising.
To provide you with special offers, product information and other marketing or promotional communications from Versatile Jackets. We may provide marketing or advertising to you in a variety of ways, including through our Site, via email or on other third-party websites (e.g. Facebook Ads). See Third-Party Applications for more information.
Research and analytics.
To analyze how customers use our Site, services and products; to analyze how customers interact with marketing or other communications we send to them; for other research, analytical and statistical purposes. This research may include creating profiles to help us analyze or predict your personal preferences or interests for marketing purposes.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
Security of Personal Information
Your Personal Information is stored by Third Parties, including Salesforce, Amazon Web Services (AWS), Klaviyo, and Intercom in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access or update your Personal Information, please submit a request via our contact us form or email info@versatilejackets.com with the requested data or changes for our review.
Versatile Jackets Co will not charge any fee for your access request or to update personal information, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. You can submit a request via our contact us form or email info@versatilejackets.com.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please submit a contact us enquiry or email info@versatilejackets.com.
Mailing Address Versatile Jackets 4418, Bukhari CT Irving Texas United States Phone: 1-647-893-7868
